Nurse Leadership and Steward Education
Tools to Move Our Profession Forward
Union Stewards:Stewards are mentors and
advocates for union members with questions or concerns at work. We
organize members to address issues as a group instead of dealing with
them alone. We accompany and support members in meetings with
managementto ensure a fair process in which
everyone is heard. Our training program gives stewards the skills,
knowledge and resources to make us effective advocates and organizers
at work.
The Stewards Manual

The
Stewards Book outlines stewards' various duties and responsibilities in
the workplace. Chapters range from "Dealing with Management" to “The
Steward as Political Activist." The book also provides a handy
checklist of things stewards need to know, have, and do. For a hard
copy, contact SEIU's Fullfillment Center at (202) 842-9872, or e-mail
mailroom@seiu.org.
The Stewards Book»
Your Role As Steward: The Basics Get
the basics about what you need as a steward, what your protections and
duties are, and how to welcome new workers to the job.
»
Talking to Your Co-Workers The how-to of explaining SEIU and how we work as a union, explaining our dues system, and what a difference the union makes.
»
Problem-Solving 101 What
do you do when confronted with a problem. This section teaches how to
identify problems, what you have a right-to-know as steward, how to
analyze the problem, and working with management to resolve issues
quickly.
»
Your Role As Steward: In-Depth So,
you've got a dispute in your workplace that's not going away easily.
Stewards wear many hats, and have lots of tools at their disposal to
resolve issues short of filing formal grievances.
»
Disputes and Grievances: Rights, Procedures and Best Practices For
the occasions when meetings between management and a member can lead to
discipline or a grievance, read the step-by-step of the members' (and
your) rights, and how to formally craft grievances to reach the right
resolution for workers.
»
Glossary and Bibliography Read about SEIU's terminology and supporting information to find out more.